As always, thoughts flow through my mind like clouds float across the horizon, as I trudge through the woods. There is no question about liking these hikes, but even so, as I get ready for a hike my motivation varies. Yesterday, my memories floated back to the many models that innkeepers have shown me of maintainingRead More
Tag: innkeeper
An Inn Experience in Germany
These last few mornings walking through the woods, my thoughts linger over my recent trip back to Germany with my two grandchildren, Miles and Holden. At 14 and 12 years old, they were my perfect travel mates. We are all three filled to the brim with memories of bicycle rides in the Lunëburger Heide, adventuresRead More
Being an Ambassador to your Community
I love Vermont; that is why I live here and have a business here. When we owned the Three Mountain Inn, our motto was “We Give You Vermont,” and that was what we did! We installed window shades that went both ways, halfway up or top down. At guest’s arrival time they were half upRead More
Learning from Successful Innkeepers
For over 30 years we have held innkeeping seminars, written a manual and provided financial information as well as expounding on the personal side of innkeeping. We held another seminar last weekend at the Three Mountain Inn in Jamaica, Vermont, and a few months ago at the Chesterfield Inn in Chesterfield, NH. Instead ofRead More
Aspiring Innkeepers, Take Note
It occurred to me, as leaves drily rustled under my steps and the sun broke through naked trees to throw shadows across my path, that I really don’t know or understand what aspiring innkeepers take away when they attend a seminar. What made me think of that was conversations I’ve had lately with seminar graduates, when IRead More
Guests, and how to keep them coming
When we owned the Three Mountain Inn in Jamaica, Vermont, I was confronted with the fact that I had never been an innkeeper, and really had no idea what the daily schedule for an innkeeper would look like. I quickly learned how to smile (and mean it), be it on the telephone, or greeting aRead More
