It has been a while since that topic was my professional concern. I worked at the Brattleboro Retreat, in Brattleboro, VT as an intern in Psychology, and then as a psychologist/therapist in their chemical addiction programs. It was an eye-opening experience, followed by my work with families and in-patients at a detox facility in MassachusettsRead More
Tag: tips
The Importance of a Work-Life Balance in Innkeeping
As innkeepers, taking quality time off for many of you is a difficult decision or is it not? Is it the nature of the business or is it our own foibles, our personality that was perfect for the job? Innkeepers manage everything: staff, buying groceries, decorating rooms, supervising renovations, ordering new linens, sorting through theRead More
Guests, and how to keep them coming
When we owned the Three Mountain Inn in Jamaica, Vermont, I was confronted with the fact that I had never been an innkeeper, and really had no idea what the daily schedule for an innkeeper would look like. I quickly learned how to smile (and mean it), be it on the telephone, or greeting aRead More
A Tribute to Morning Routines
I have been wondering how innkeepers drag themselves each morning to awake, rise and shine for their guests. This morning, having had the best night’s rest in weeks, I lingered over breakfast, did my early morning chores and procrastinated as long as I could to put on my double socks and snow boots. Chocolat, herRead More