We have been working with Inns for over 40 years now. We have seen many, many changes. One of the major ones was the role of food in the Inn presentation. Today, we hardly speak of full-service Inns, as my unscientific count suggests that about 90% of the properties that call themselves “Inns” or “B&B”sRead More
The leaves are dry and all the waterholes on our path are dried-up. Chocolat’s tongue is hanging out, her face creased as she scratches furiously at a hole, but no water! It is a very dry summer here in Vermont. I am distracted by these observations, but not enough keep me from thinking of allRead More
The first tree in our woods has changed to crimson red – fall is in the air; change is afoot. Saying goodbye to Jay, accepting his parting from Select Registry in Key West, was certainly a bash-of-a-celebration and an appreciative farewell! Jay was the CEO of Select Registry for less than two years, yet, inRead More
We have had the opportunity at this point to review many Inn and B&B financial results for 2011. I am happy to report that a strong majority report gains in both income and occupancy over 2010 results. The gains are typically below 10% and as high as 16%. In some ways the abrupt declines inRead More
On July 31, 2009 Ed and Jen Dorta Duque completed a journey they began five years ago when they leased with an option to purchase the Three Mountain Inn in Jamaica, Vermont. The process was a true win-win situation. For the owners it was a relief from operations to pursue other interests and an importantRead More
The word is personalization and it can have a profound impact on the products we develop for the next generation of guests.